Privacy Policy for ZWHITE E-Commerce Pvt. Ltd.

Effective Date: 03-12-2025

At ZWHITE E-Commerce Pvt. Ltd. ("we", "our", "us"), we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website zwhiteclothes.com, make a purchase, or interact with us in any other way.

1. Information We Collect

We collect personal information when you:

• Create an Account: name, email, password
• Place an Order: name, shipping/billing address, email, phone number, and payment details (via secure third-party processor)
• Contact Customer Service: emails, calls, chat transcripts
• Browse Our Website: IP address, device type, browser type, pages viewed, and referral URLs via cookies or analytics tools

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Send order confirmations and shipping updates
• Respond to customer inquiries
• Improve website performance and user experience
• Send promotional emails (only with your consent)
• Detect and prevent fraud or misuse

3. Payment Information

We do not store your payment information. All payment processing is handled securely by our trusted third-party payment gateways. Please refer to their privacy policies for more details.

4. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

• Shipping Providers: (to deliver your order)
• Payment Processors: (to handle transactions)
• Marketing Platforms: (if you opt-in to promotional messages)
• Legal Authorities: (when required to comply with laws or protect our rights)

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in
• Remember items in your cart
• Analyze website traffic
• Customize your shopping experience

You can manage cookie preferences in your browser settings.

6. Your Rights

Depending on your location, you may have rights to:

• Access and correct your personal data
• Request deletion of your data
• Opt out of marketing communications
• Object to certain types of data processing

To exercise these rights, contact us at contact@zwhiteclothes.com.

7. Data Security

We implement secure socket layer (SSL) encryption and other industry-standard security measures to protect your personal data.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from minors.

9. Third-Party Links

We may include links to other websites (e.g., social media or product manufacturers). We are not responsible for their privacy practices.

10. Updates to This Privacy Policy

We may update this Privacy Policy occasionally. We’ll notify you of any significant changes via email or by posting a notice on our website.

11. Data Retention Period

We retain personal and business data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, contractual, or operational requirements.

The standard data retention period is [insert time period, e.g., 5 years] from the date of collection or from the end of the business relationship, whichever is later. After this period, data is securely deleted or anonymized unless a longer retention period is required by applicable laws or justified by ongoing legal or regulatory proceedings.

Data may be retained for shorter periods if requested by the data subject and if permitted by applicable laws. Regular audits are conducted to ensure compliance with the defined retention schedules.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

• ZWHITE E-Commerce Pvt. Ltd.
• Email: contact@zwhiteclothes.com
• Phone: +91-6355767361
• Address: 302, Venus Benecia, Survey No. 235/1/P, 1/B Pakvan Dining Lane, S.G. Highway, Bodakdev, Ahmedabad – 380054, Gujarat, India, Suit No. 3R

Thank you for trusting ZWHITE E-Commerce Pvt. Ltd. with your information.