Welcome to ZWHITE E-Commerce Pvt. Ltd. This Shipping Policy outlines the terms and conditions for the delivery of products purchased through our platform. By placing an order, you agree to the following shipping terms:
We strive to provide timely and efficient delivery of all orders. Once your order is confirmed, we will process it within 1-2 business days. You will receive a confirmation email with your order details and a tracking number (if applicable).
Estimated delivery times depend on your location and the shipping method chosen at checkout. Standard delivery times are as follows:
Note: These timeframes are estimates and may vary due to unforeseen circumstances such as weather conditions, public holidays, or carrier delays.
Shipping charges depend on the product weight, dimensions, and delivery location. Any applicable charges will be displayed at checkout before you complete your purchase.
Currently, we deliver only within India. International shipping is not available at this time. Stay tuned for updates as we expand our delivery network.
Once your order is shipped, we will provide a tracking number via email or SMS. You can use this number to monitor your shipment’s status on the courier’s website. If you face any issues with tracking, feel free to contact our customer support team.
We take utmost care to ensure that your order is securely packaged to prevent any damage during transit. If you receive a package that appears damaged or tampered with, please refuse delivery and notify us immediately.
If a delivery attempt fails due to an incorrect address, unavailability of the recipient, or other reasons, the courier will make a second attempt. If the delivery fails again, the package will be returned to us, and additional shipping charges may apply for re-dispatch.
While we aim to deliver orders promptly, there may be delays due to unforeseen circumstances. In such cases, we will keep you informed and work to resolve the issue as quickly as possible.
If you wish to change your shipping address after placing an order, please contact us immediately. Address changes can only be accommodated if the order has not yet been shipped.
We are not responsible for packages lost or stolen after delivery confirmation. However, we will assist you in filing a claim with the courier if necessary.
If you have any questions about our shipping policy or need assistance with your order, please contact us at:
Address: 302, VENUS BENECIA SUR. NO. 235/1/P, 1/B PAKVAN DINNING LANE S.G. HIGHWAY, BODAKDEV, AHMEDABAD – 380054, SUIT NO.- 3R.
Email: zwhiteecompvtltd@gmail.com
Phone: +91-9723833621
Thank you for choosing ZWHITE E-Commerce Pvt. Ltd. We look forward to serving you!